Sometimes Android users may face issues where the camera app won’t open, crashes when trying to open it, or displays an error message like “Unfortunately, the device photo has stopped ‘and does not work at all. Such issues can be annoying when you want to click pictures or videos on your phone. Here are some easy ways that will help you to fix the camera app crashing or not working issue on your Android phone.

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Camera app crashing or not working on Android phone? Here is the fix

On Android, camera issues are usually caused by software issues. In this case, you may not be able to use the Camera app. It will get stuck while in use or won’t open in the first place. Below are some common issues you may face in the Camera app:

  • Message “Unfortunately, the camera has stopped”
  • “Cannot connect to the camera” message
  • “Warning: camera failure” error
  • Camera error: the camera has encountered a fatal error
  • Camera app keeps crashing or freezing

It can happen on any Android phone, from Samsung, Xiaomi, Poco, Realme, Oppo, Vivo, OnePlus, etc. These issues can usually be resolved with simple troubleshooting steps. Below are various ways to fix camera issues on your Android phone.

1. Restart the phone

The first thing to do is restart your phone. This will reset the device and eliminate any bugs or temporary issues. To restart the phone, press and hold the power button. Once you see the power menu, tap Restart or Restart.

Once the device has restarted, open the Camera app to see if it is working properly. Otherwise, go to the other solutions below.

2. Force stop, erase data for the camera

The other option is to force stop the Camera app and clear its data to start over. To do this, follow the steps below.

  1. Open Settings on your Android phone.
  2. Go to Apps and notifications > See all applications.
  3. Here, scroll down and select the Camera application.
  4. Click on Force stop and open the camera to see if it works.
  5. Otherwise, repeat the steps to open the camera app info page and click Storage and cache.
  6. Faucet Clear storage and confirm the prompt.

This will reset the Camera app to default and fix any intermittent issues.

3. Check the camera permissions

The Camera app crashes or closes automatically when you open it if it is not authorized to access the camera hardware. So check if you accidentally denied the permission and re-enable it as follows:

  1. Open Settings on your Android phone.
  2. Go to Apps and notifications > See all applications.
  3. Here, scroll down and select the Camera application.
  4. Click on Permissions and select Camera.
  5. Change it to To allow if not already.

4. Free up your phone’s storage space

Android phones require a certain amount of free storage for smooth operation. This is typically 10% of your total storage capacity. If the storage is almost full, the phone may start to fall behind, as may the camera app.

You can check the remaining storage space on your phone by going to Settings> Storage. You can then delete apps, downloads, and other unwanted files to make room. Here’s how you can use Files by Google to free up storage space.

5. Check for software updates

Smartphone manufacturers regularly send out software updates to add new features and fix any bugs or intermittent issues with the phone. So, check and update your phone to the latest version to fix any firmware related issue.

  1. Open Settings on your Android phone.
  2. Scroll down and click System > Advanced.
  3. Here select Software update.
  4. Check and install if any updates are available for your device.

6. Boot into safe mode

Safe Mode disables all third-party apps and features to help you find issues on your phone. To start in safe mode:

  1. Press and hold the Power button on your phone.
  2. Once the power menu appears, press and hold the Switch off Where Restart option.
  3. Within seconds, you will get the Safe Mode prompt.
  4. Faucet Okay to restart your phone in safe mode.


  1. If you don’t see any options, switch off your phone.
  2. Now press the Power key to start it.
  3. While the phone is starting up, press and hold Power + Low volume key simultaneously.

Once the phone has booted, you will see the “Safe Mode” watermark at the bottom left. It means the phone has booted successfully in safe mode.

Try to open the Camera app to see if it works well. If so, the problem is caused by one of the third-party apps on your phone. Check recently installed apps or apps with camera permissions and remove any you suspect are causing problems.

To exit Safe Mode, simply restart your phone or turn it off and boot it normally.

7. Clear cache partition

Wiping cache partition removes temporary or corrupted data, which can actually solve many problems. If you have recently updated your phone software, we recommend that you wipe the recovery cache partition.

However, make sure to proceed with caution and back up your data if you accidentally format the phone. To clear the system cache partition:

  1. To get started, turn off your phone.
  2. Now press and hold the Power + Turn down the volume button simultaneously. The key combination may be different on your phone – check it on Google by searching “How to open the recovery menu on . “
  3. Once you press and hold the correct key combination, your phone will boot into recovery mode.
  4. In the recovery menu, use the volume keys to access the Clear cache partition.
  5. Press the ignition button to select and reset the cache partition.

Make sure to wipe only the cache partition and not the entire phone. Otherwise, you will lose all data.

8. Perform a factory reset

The last option to fix the camera crashing or not working issues on Android is to perform a factory reset. This will erase all data and reset your phone to factory default settings, just like it was when you unboxed it. However, it will keep all installed software updates.

  1. Open Settings on your Android phone.
  2. Go to System > Advanced > Reset options.
  3. Here click on Erase all data (factory reset).

To note: This will erase all data on the device including your apps, photos, documents, and other files.

9. Problem with the camera hardware?

Use a third-party camera app or try testing the camera in the phone’s hidden test menu. If none of the solutions work and the camera still automatically shuts down or hangs, it may be due to issues with the camera hardware.

This usually happens due to damage from liquids. Either way, we recommend that you take your phone to an authorized repair center for a more thorough diagnosis of the problem.


These were a few easy fixes to try if your Android phone’s camera freezes or isn’t working properly. Usually a simple restart or clearing the data from the Camera app fixes the problem. However, if not, you can proceed with other given solutions. Anyway, let me know what worked for you. If you have any doubts or questions, please do not hesitate to contact us via the comments below.

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